Terms of sale

This notice (“Terms of Sale”) shall apply to all sales of products (hereinafter Product or Products) that the “Customer” may order from LEB S.R.L. (hereinafter LEB WORLD or the Seller) by accessing the Site identified by the domain name LEB.WORLD (the “Site”).

These Terms of Sale apply only to purchases made on the Site.

The Terms of Sale applicable to orders placed through the Site are those in effect at the time the order is placed. When you check the “I Agree” box in the order confirmation section of the Site before placing your order, you confirm that you understand and accept these Terms of Sale in their entirety. If you reject these Terms of Sale, you may not order any products from the Site.

Each user is requested to read these Terms of Sale carefully before using this Site.

1. Background

1.1 These Terms and Conditions of Sale are rendered for the leb.world Site owned exclusively by LEB S.R.L. headquartered in Foggia, Viale Virgilio No. 13/h, Registered with the Chamber of Commerce of Foggia – with VAT No. 04246830717, share capital equal to 12,423.02 euros.

1.2 The Terms of Sale apply to all sales made by Seller on the Site. The terms stated are intended to be business days, thus excluding Saturdays, Sundays, and national holidays.

1.3 The Conditions of Sale may be changed at any time. Any amendments and/or new conditions will be in effect from the time they are posted on the Site. You are therefore encouraged to access the Site regularly and consult the most up-to-date version of the Terms of Sale before making any purchase.

1.4 The applicable Conditions of Sale are those in effect on the date the purchase order is submitted.

1.5 These Terms of Sale do not govern the sale of products and/or services by parties other than the Seller that may be present on the Site through links, banners or other hypertext links. Before transacting business with such parties, you should check their Terms of Sale. The Seller is not responsible for the provision of services and/or sale of products by such parties. On the websites accessed through such links, the Seller does not perform any control and/or monitoring. Therefore, the Seller is not responsible for the contents of such sites nor for any errors and/or omissions and/or violations of law by them.

1.6 You are responsible for carefully reading these Terms of Sale as well as all other information that Seller provides on the Site, including during the purchase process.

2. Who can make purchases

2.1 The distance selling service governed by these General Conditions is allowed both to users who hold the quality of consumers and users who hold the quality of professionals. Pursuant to art. 3, paragraph I, lett. a) of the Consumer Code, it is recalled that the quality of consumer is the natural person acting for purposes unrelated to the entrepreneurial, commercial, professional or craft activity carried out, if any; while pursuant to art. 3, paragraph I, lett. c) of the Consumer Code, the quality of professional is the natural person or legal entity acting in the exercise of its entrepreneurial, commercial, craft or professional activity, or its intermediary.

2.2 Only those who:

– Has reached the age of majority (eighteen years of age in Italy)

– Has the legal capacity to enter into contracts

If you are a minor, that is, not legally able to enter into a contract, you must have a parent or legal guardian enter into the order and accept these Terms of Sale. Any order entered into in contravention of this provision shall be null and void.

Art. 3. Site Registration.

3.1 To register for the Site You must complete the appropriate form, entering the following information:

– name

– surname

– email

– password.

3.2 You agree to notify the Vendor immediately if you suspect or become aware of any misuse or improper disclosure of your Site access credentials.

3.3 A registered user of the Site warrants that the personal information provided by him/her is complete and true and agrees to hold the Seller harmless and indemnified from any damages, compensatory obligations and/or penalties arising out of and/or in any way connected with the user’s violation of the rules on Site registration or retention of registration credentials and/or the provision of false, incomplete or otherwise inaccurate personal information, without prejudice to the Seller’s right to proceed to disable the user’s account.

4. Product-related information and its availability

4.1 Images are provided for illustrative purposes only and do not constitute a contractual element. Due to the technical and color resolution characteristics with which the computer or mobile device used by the Customer is equipped, the images and colors of the products offered for sale may in some cases not correspond to the real ones. The images and colors, therefore, should be considered as indicative and illustrative. Therefore, LEB will not be responsible for any inadequacy of product images due to the aforementioned technical reasons.

4.2 All orders placed on the Site are subject to relative availability and acceptance by LEB, which reserves the right to change the range of items offered on the Site. Customer Service and Product-related pages on the Site provide all information regarding the Products currently for sale through these channels. All images are included for illustrative purposes.

4.3 During the course of the purchase process, if it is not possible to process the order due to unavailability of the ordered Product, the Customer will be notified by e-mail automatically. LEB can under no circumstances be held liable to the Customer due to the unavailability of a Product.

5. Prices

5.1 The price of the Products shown on the Site is in Euros and is inclusive of all applicable taxes or duties. Delivery charges, which are indicated separately on the order form, must be added to the price of the Products.

5.2 The Seller reserves the right to change the price of the Products, at any time, without prior notice, it being understood that the price charged to you will be the price shown on the Site at the time you place your order and that no account will be taken of any changes (upward or downward) after the order has been transmitted.

6. Conclusion of the contract

6.1 In accordance with Legislative Decree No. 70 of April 9, 2003, containing provisions on electronic commerce, Seller informs you that:

– to conclude a purchase contract on the Site, you must complete an order form in electronic format and submit it to the Seller, electronically, following the instructions that will appear from time to time on the Site

– the contract is concluded when the order form reaches the server of the Seller

– upon receipt of the order form, the Seller will send you an order confirmation containing:

– The information related to the characteristics of the purchase

– The indication of the price of the mode of payment

– the information on delivery charges

– conditions and procedures for exercising the right of withdrawal

– The provision of an address to which complaints can be made

– information on after-sales services

– Information on existing commercial guarantees.

6.2 The transmission of the order is binding on the Customer, subject to the right of withdrawal provided for in Article 9 below, and the transmission of the order by the Customer entails the Customer’s obligation to pay the price of the Product, or Products, ordered.

6.3 Before submitting the proposed order, the Customer has the opportunity to make any corrections/changes to the data entered by following the appropriate procedure indicated on the Site (by way of example but not limited to, the Customer has the right to change the quantity of the Products it intends to purchase by adding or removing one or more Products from the “Shopping Cart”).

6.4 In the case of orders, from whomever they originate, which are found to be abnormal in relation to the quantity and/or frequency of purchases, the Seller reserves the right to take all necessary action to bring about the cessation of the irregularities.

6.5 The Seller reserves the right to refuse or cancel orders that come from:

– By a user with whom the Seller has ongoing legal disputes

– By a user who has previously violated the Terms of Sale

– By a user who has been involved in criminal

– by a user who has issued false, incomplete or otherwise inaccurate identification data or who has not sent to the Seller, in a timely manner, the documents requested by it or who has sent it invalid documents.

6.6 In the event of unavailability of one or more of the Products ordered, the Customer will be notified by email or telephone by customer service from LEB. In such an eventuality, again in agreement with the Customer, the order will be accepted and processed in the time when the products become available again. In the event of partial acceptance, the Customer is required to pay only the price relating to the Products available (if payment is made by credit card, the Customer will be charged only the amount corresponding to the Products available).

6.7 Sales contracts may also be concluded on the Site by telephone and by chat of the “WhatsApp” application, at the numbers and in the manner indicated in the article “Pre- and After-Sales Support” below. For the order to be successful, the Customer must have an active account within the Site. The creation of the account can also be done by the Customer Service operators, who will notify the Customer of the Username and Password (the latter must be changed later).

The Customer may notify the Customer Service operators of the Products they wish to order, the operators will fill the order in a back-office area of the Site without accessing the Customer’s Account. After receiving the order, the Customer will receive an email containing the payment links, in case they wish to pay by PayPal or credit card. The contract is considered concluded when the payment is made in favor of LEB. The Customer will receive an order confirmation email containing a list of the ordered Products.

7. Methods of payment

7.1. The Customer may make payment of the consideration for the Products contained in the order proposal and shipping costs by:

– PayPal

– Credit Card

7.2. LEB accepts payments made by the following circuit credit cards:

– MASTERCARD

– VISA MASTER

– VISA

– VISA ELECTRON

– AMERICAN EXPRESS

– POSTEPAY

7.3. Transactions will be charged to the Customer’s credit card only after:

– credit card information has been verified;

– charge authorization has been received from the company issuing the credit card used by the Customer.

Confidential payment card data (card number, cardholder, expiration date, security code) are encrypted and transmitted directly to the payment processor without passing through the servers the Seller uses. The Seller therefore never has access to and does not store, even if you choose to store such data on the Site, the data of your payment card used to pay for the Products.

The charge will be made when the order is confirmed.

7.4. In the event that, for whatever reason, within a period of 10 (ten) working days from the date of the order, it is not possible to charge the credit card the amounts due by the Customer, it will not be possible to execute the contract and the order shall be deemed cancelled.

7.5 You can also make purchases on the Site using the PayPal payment solution. If you choose PayPal as a means of payment, you will be redirected to the site www.paypal.it where you will make the payment according to the procedure provided for and governed by PayPal and the terms and conditions agreed between you and PayPal. The data entered on the PayPal site will be processed directly by PayPal and will not be transmitted or shared with the Seller. The Seller is therefore not able to know and does not store in any way the data of the payment card linked to your PayPal account or the data of any other payment instrument connected with such account.

In the case of payment by PayPal, the Total Amount Due to You will be debited by PayPal at the same time as the conclusion of the contract through the Site. In case of termination of the purchase contract and in any other case of reimbursement, for any reason, the amount of the reimbursement due to You will be credited to the PayPal account of the same. The timing of crediting to the payment instrument linked to such account depends solely on PayPal and the banking system. Once the crediting order has been arranged in favor of such account, Seller shall not be held liable for any delay or omission in crediting the refund amount, to dispute which you should contact PayPal directly. Any refunds to be made under these Terms of Sale will be credited to your PayPal account.

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8. Transportation and delivery of the Products

8.1 There are no limitations on delivery, except as may be indicated on the Site and/or in the Product Sheet. Shipping charges are as follows:

– ITALY:
6.00 euros (VAT incl.) with an expenditure of up to 39 euros of goods processed in a single transaction.
SHIPPING IS FREE with an expenditure of 40 euros or more of goods processed in a single transaction.

– EUROPEAN COMMUNITY: 20.00 euros (VAT incl.)

8.2 The Products will be delivered to the address indicated by the Customer in the order. The signature of the Customer (or its delegate) is required at the time of delivery. No deliveries will be made to post office boxes.

8.3 For each order LEB will issue appropriate purchase receipt which will be sent to the Customer via e-mail. The purchase receipt is issued based on the information provided by the Customer at the time of the order. No changes to the purchase receipt are allowed after it has been issued. The Customer must request an invoice before the purchase is concluded; no invoice can be requested after the order is closed.

8.4 Delivery charges, if due, remain the responsibility of the Customer and are shown separately in the shipping charges.

8.5 Products purchased will be delivered by courier selected by LEB (hereinafter “Courier”) on business days (excluding Saturdays, Sundays and local or national holidays) from 9:00 am to 6:00 pm. Deliveries will be made within 24/48 hours after the Order is entrusted to the Courier, except in cases of force majeure or unforeseeable events. For islands and inconvenient locations, timelines may extend up to 24/72 hours. In Europe instead, deliveries will be made within 48/96 hours from the date of Order Confirmation.

8.6 Delivery times are to be considered indicative only. Any delays may occur due to unforeseeable circumstances such as strikes, adverse weather conditions, courier technical problems, or periods of high demand. LEB accepts no responsibility for delays not directly attributable to its management. For clarification or assistance, our customer service department is always available.

8.7 You (or your delegate) are responsible for checking the condition of the delivered Product. It being understood that the risk of loss of or damage to the Product, due to causes not attributable to the Seller is transferred when you, or a third party designated by you and other than the carrier, takes physical possession of the Product. The Seller recommends that you verify the number of Products received and that the packaging is intact, not damaged, nor wet or otherwise altered, even in the sealing materials and you are invited, in your interest, to indicate on the transport document of the carrier, any anomalies, accepting the package with reserve. In the event that the package shows obvious signs of tampering or alteration, it is appropriate to give prompt notice to Seller. This is without prejudice, in any case, to the application of the rules on the right of withdrawal (if any for the Product) and the legal guarantee of conformity.

9. Returns and right of withdrawal

9.1 Pursuant to Article 52 of the Consumer Code, the Consumer (as defined in Article 3, Paragraph I, letter a) of the Consumer Code) has the right to withdraw from the Product purchase contract without having to provide any reasons and without incurring any costs other than those provided for in this article within the term of fourteen calendar days (Withdrawal Period). The Withdrawal Period expires after fourteen days:

1. in the case of an order for a single Product, from the day you or a third party, other than the carrier and designated by you, acquires physical possession of the Products;
2. in the case of a Multiple Order with separate deliveries, from the day you or a third party, other than the carrier and designated by you, acquires physical possession of the last Product; or
3. in the case of an order for delivery of a Product consisting of multiple lots or pieces, from the day you or a third party, other than the carrier and designated by you, acquires physical possession of the last lot or piece.

9.2 The right of withdrawal is excluded in the cases referred to in Article 59 of the Consumer Code and, in particular, with regard to contracts concluded through the Site regarding the supply

• Of custom-made or clearly customized goods;
• Of assets that are likely to deteriorate or expire quickly;
• Of sealed goods that are not suitable for return for hygienic or health protection-related reasons (cosmetic products) and are opened after delivery.

A cosmetic product is any substance or mixture intended to be applied to the external surfaces of the human body: nail and hand and foot care products, hair removal products, creams, emulsions, lotions, gels and oils for the skin, hair styling products, ect.

9.3 To exercise the right of withdrawal, the Customer must return the package using a carrier of his choice and bearing the shipping costs, within 14 calendar days, starting from the day of receipt of the purchased products. The direct costs of returning the Products shall be borne by the Customer as well as the responsibility for the transportation of the same.

The product(s) must be properly protected and packaged, strictly using the original box.

• the reference code of the order for which you want to make the return;
• the product for which you intend to exercise the right of withdrawal;
• their details and an e-mail address to be contacted.

The Customer must send the package to the following address:
LEB Srl – Viale Virgilio 13/H, 71122 Foggia(FG) Italy

9.4 Please note that since the burden of proof relating to the exercise of the right of withdrawal before the expiration of the Withdrawal Period rests with you, it is in your best interest to avail yourself of a durable medium when notifying the Seller of your withdrawal.

9.5 LEB may suspend the refund until receipt of the returned product or where it occurs prior to such receipt, until the Customer provides proof that it has returned the product. For the purposes of determining the date of return and the expiration of the legal deadlines, the date on which the package is delivered to the shipper will be deemed to be the date of return. The right of withdrawal shall be deemed to have been properly exercised if the following conditions are fully met:

• products shall not have been used or damaged, therefore undamaged, the items received shall be kept with normal diligence, shall not be opened and any labels on the product or packaging shall not be removed, therefore the products shall not have been used in any way;
• products must be shipped in their original packaging and in the relevant packaging received;
• shipping, until the goods are received at LEB’s warehouse, is the complete responsibility of the Customer;
• LEB is not liable in any way for any damage or theft/loss of goods returned by uninsured shipments.
• In case of damage to the goods during transport LEB will notify the Customer of the incident within 5 working days, so as to enable him to file a complaint against the carrier and obtain any refund. In this case the request for withdrawal will not be considered valid, the product will be made available to the Customer who may request its withdrawal at his own expense and under his responsibility.
• Shipping costs for returning the goods will be borne by the Customer.

9.6 LEB after receipt of the product will verify compliance with the conditions, procedures and timeframes described in the points set forth above. In the event that the withdrawal is confirmed LEB will refund within and no later than 14 (fourteen) days from the date of receipt of the product, or until the Customer has demonstrated that he has returned the goods, by re-crediting the amount due, by bank transfer, made to the current account of the holder of the order and not to third party current accounts, or alternatively if preferred by the Customer, make the refund with coupons for purchase on the site, within 5 days of receipt of the package. The refund will include the price paid for the product and only the initial shipping costs. In the event of a negative outcome, the product will be made available to the Customer who may request its withdrawal at his expense and under his responsibility.

9.7 You shall be liable only for any diminution in the value of the goods resulting from any handling of the Product other than that necessary to establish the nature, characteristics and operation of the Product. In any event, the Product must be stored, handled and inspected with normal diligence and returned intact, complete in all its parts, fully functional, accompanied by all accessories and instruction leaflets, with the identification tags, labels and disposable seal, where present, still attached to the Product and intact and not tampered with, as well as perfectly suitable for its intended use and free of signs of wear or dirt. Moreover, the withdrawal applies to the Product in its entirety. It cannot therefore be exercised in relation to parts and/or accessories of the Product.

9.8 In the event that the Product for which the withdrawal has been exercised has suffered a decrease in value resulting from a handling of the good other than that necessary to establish the nature, characteristics and functioning of the Product, the Seller reserves the right to deduct from the refund amount an amount equal to such decrease in value. Of the circumstance and the resulting diminished refund amount, the Seller will notify you within 5 days of receipt of the Product, providing, if the refund has already been paid, the bank details for payment of the amount owed by you due to the diminished value of the Product.

9.9 In the case of partial withdrawal from Multiple Orders, the amount of delivery charges to be refunded to You will be quantified in proportion to the value of the Product subject to withdrawal. Therefore, if, for example, You have placed a total order of 200.00 euros, in which two Products are included, the first of the value of 50.00 euros and the second of the value of 150.00 euros, and You return the Product of the value of 150.00 euros, You will be reimbursed an amount equal to 75% of the delivery costs incurred. In any case, the amount of delivery charges to be returned shall never exceed the amount actually paid.

9.10 If you purchased the products as a professional, the right of withdrawal provided by the Consumer Code is not recognized. Therefore, this Article 9 does not apply.

10. Warranty for defective products

All Products sold on the Site are covered by the Legal Warranty of Conformity provided for in Articles 128-135 of the Consumer Code (Legal Warranty).

To whom does it apply

The Legal Warranty is reserved for consumers only (art. 3, I paragraph, lett. a) of the Consumer Code). It, therefore, applies, only to users who have made the purchase on the Site for purposes unrelated to any entrepreneurial, commercial, craft or professional activity.

When applying

The Seller shall be liable to the consumer for any lack of conformity of the Product and which becomes apparent within two years after such delivery. The lack of conformity must be reported to the seller, under penalty of forfeiture of the warranty, within two months from the date it was discovered.

Unless proven otherwise, defects of conformity arising within six months after delivery of the Product shall be presumed to have existed on that date, unless such presumption is inconsistent with the nature of the Product or the nature of the defect of conformity. From the seventh month after delivery of the Product, on the other hand, it will be the consumer’s burden to prove that the lack of conformity already existed when the Product was delivered.

In order to take advantage of the Legal Warranty, the consumer must therefore first provide proof of the date of purchase and delivery of the goods. It is advisable, therefore, that the consumer, for the purpose of such proof, retain the purchase invoice or any other document that can attest to the date the purchase was made (e.g., payment card statement) and the date of delivery.

In case of termination of the contract, the Seller will return to the consumer the total amount paid, consisting of the purchase price of the Product, shipping costs and any other additional costs. In case of a price reduction, the Seller will refund the amount of the reduction, previously agreed upon with the consumer. The amount of the refund or reduction will be credited to the means or payment solution used by the consumer for the purchase.

The Seller shall not be liable in case of damages, of any nature whatsoever, resulting from the use of the Product in an improper manner and/or not in accordance with the instructions provided by the manufacturer as well as in case of damages resulting from unforeseeable circumstances or force majeure.

In case the Customer receives products with defects, he/she may contact support by e-mail ordini@leb.world or by WhatsApp 393.3312586 specifying:

• The number of the order for which you want to make the return;
• The product for which the legal warranty is to be exercised;
• description of the defect;
• their details and an e-mail address to be contacted.

The Customer will be contacted by Customer Support within 24 business hours, who will take up the request.

The Customer, must arrange for the return of the package using the courier sent by LEB, this will allow LEB to pay for the shipment and to verify at all times where the package is. Alternatively, in case the Customer decides to use, for the return of the products, a shipper other than the one indicated by LEB, he/she will have to make the payment of the costs of the return himself/herself, and it will remain the responsibility of the Customer in case of loss or damage of the products during transport.

No pickups at post office boxes.

IMPORTANT: Wait for notification from LEB personnel before shipping defective merchandise. The product must be properly protected and packed strictly using the original box.

The Customer must write the following address on the package:
LEB SRL – VIALE VIRGILIO 13/H, 71122 FOGGIA (FG) ITALY

A copy of the Invoice or Receipt for purchase of the product must be included in the return shipping package, which must be properly packaged.

11. Pre- and after-sales service

LEB guarantees pre- and after-sales service. For any inquiries or questions, contact Customer Service by sending an e-mail to the following address: ordini@leb.world or send a report via WhatsApp chat at 393 3312586 or by phone at 0881375299 from 09:00 to 17:00 Monday through Friday.

Please note: Chat WhatsApp service will be considered only for receiving orders. Staff is not required to answer calls and video calls on 393 3312586. WhatsApp Chat is recommended for Quick Orders.

LEB Srl will endeavor to contact the Customer within 7 working days for after-sales service and as soon as possible for pre-sales service.

12. Access to the service

12.1 While LEB endeavors to ensure the regular availability of the Site 24 hours a day, LEB will not be held liable if, for any reason, the Site is unavailable at a particular time or for a particular period.

12.2 Access to this Site may be temporarily suspended without notice in the event of system failure, maintenance or repair or for causes beyond LEB’s control.

13. Links to and from other Internet sites

13.1 LEB exercises no control over the sites to which this Site is linked and makes no guarantees about the content therein and, furthermore, has not audited any of these sites, so users acknowledge that LEB is not responsible for what is contained in the pages outside this Site or in any other site linked to it.

13.2 You are allowed to create a link to this Site under the following conditions:

– That the link is made only to the home page, although without reproducing it;

– That there is LEB’s consent.

14. Copyrights and other intellectual property rights

14.1 Copyright and any other intellectual property rights in all materials on this Site (including text, photographs, graphic images, video sound tracks, graphics, logos, symbols, as well as all software contained therein) are owned by or in the exclusive use of LEB.

14.2 You may download, view, or print information from this Site solely and exclusively for your personal, non-commercial use.

14.3 Nothing contained on this Site shall be construed as granting any license or right to use the trademarks and/or materials on the Site. The use or misuse of the trademarks on the Site, or any other content on the Site, except as provided in these Legal Notices, is strictly prohibited.

14.4 The use by users of the materials on this Site, except as provided in these Terms of Use or as expressly authorized in writing by the owner, is strictly prohibited.

15. Disclaimer clause

15.1 LEB makes no warranties or assumes any responsibility for the accuracy and completeness of the information posted on the Site. To the extent permitted by law, LEB disclaims any liability or obligation of any nature whatsoever arising out of or in any way connected with the use of this Site or its content. In particular, LEB shall not be responsible for the accuracy, completeness, adequacy, updating, or comprehensiveness of the information contained on this Site.

15.2 LEB assumes no responsibility or obligation for any damage or viruses that may infect users’ computers or other devices as a result of their access to, use of, or browsing within this Site or downloading from it any materials, data, text, images, video or audio files.

15.3 LEB reserves the right to interrupt or suspend any or all functionality of the Site. LEB disclaims any liability or obligation of any nature whatsoever for any interruption or suspension of any or all functionality of the Site.

15.4 LEB shall not be liable for any damage (direct or indirect) or injury suffered by the Customer or any third party as a result of the use of the purchased Product.

16. Applicable law and jurisdiction; out-of-court settlement of disputes – Alternative Dispute Resolution/Online Dispute Resolution

16.1 Purchase contracts concluded through the Site are governed by Italian law. It is without prejudice to the application to consumer users who do not have their habitual residence in Italy of any more favorable and mandatory provisions provided for by the law of the country in which they have their habitual residence.

16.2 Please note that in the case of a consumer user, the court of the place where the user resides or has elected domicile shall be competent for any dispute relating to the application, execution and interpretation of this document. All disputes arising from or related to these Terms of Sale, between LEB and customers who hold the status of professionals, will be referred to the exclusive and mandatory jurisdiction of the Court of Foggia.

16.3 Pursuant to Article 141-sexies, paragraph 3 of the Consumer Code, the Seller shall inform the user who holds the status of consumer under Article 3, paragraph 1, lett. a) of the Consumer Code, that in the event that he/she has submitted a complaint directly to the Seller, as a result of which, however, it has not been possible to resolve the dispute thus arising, the Seller will provide information regarding the Alternative Dispute Resolution body or bodies for the out-of-court settlement of disputes relating to obligations arising from a contract concluded under these Terms of Sale (ADR bodies, as indicated in Articles 141-bis et seq. Consumer Code), specifying whether or not it intends to use such bodies to resolve the dispute itself.

16.4 The Seller also informs the user who qualifies as a consumer under Article 3(1)(a) of the Consumer Code that a European platform for online resolution of consumer disputes (so-called ODR platform) has been established. The ODR platform can be accessed at http://ec.europa.eu/consumers/odr/; through the ODR platform the consumer user will be able to consult the list of ADR bodies, find the link to the site of each of them, and initiate an online dispute resolution procedure for the dispute in which he or she is involved.

16.5 The consumer user’s right to bring the dispute arising from these Terms of Sale before the competent ordinary court of law, whatever the outcome of the out-of-court settlement of disputes relating to consumer relations through recourse to the procedures referred to in Part V, Title II-bis Consumer Code, are in any event unaffected.

16.6 The user who resides in a member state of the European Union other than Italy, may, in addition, have access, for any dispute relating to the application, execution and interpretation of these Terms of Sale, to the European procedure established for small claims, by Council Regulation (EC) No. 861/2007 of 11 July 2007, provided that the value of the dispute does not exceed, excluding interest, fees and expenses, euro 2,000.00. The text of the regulation can be found at www.eur-lex.europa.eu.

17. Contact

For further information and assistance on the Site or how to purchase online, the Customer may contact LEB at the following numbers:

VIALE VIRGILIO 13/H, 71122 FOGGIA (FG) – Italy

TELEPHONE: 0881 375299

EMAIL: ordini@leb.world

PEC ADDRESS: leb2019@pec.it